Cant Install Game "already exists" error

When I try to install this game it stops 3/4 of the way through with a “This account already exists” error

GameLauncher_20160601_230852_2654145.log (1.7 KB)

GameLauncher_20160601_230910_5618474.log (525 Bytes)

GameLauncher_20160601_230911_1037187.log (2.3 KB)

Thank you for the Logs.

Thus, the Programmer can reach you directly,
I ask you a ticket in the support to open. http://support.kingdomcomerpg.com/projects/kingdom-come-deliverance/issues/new

The credentials are the same as here in the Forum

If you have any Problems, feel free to contact me…

@ArtemisWyrm
I opend a Support Ticket for you. https://support.kingdomcomerpg.com/issues/369

1 Like

Thank you. I appreciate your help.

@ArtemisWyrm Your Ticket has been updated. http://support.kingdomcomerpg.com/issues/369
These Logfiles are needed: KCD_Beta_Access_date_and_time.log
Please take a look at your Ticket and load the requested Logfiles up…

KCD_Beta_Access_20160608131200.log (16.1 KB)

KCD_Beta_Access_20160608131200_000_KCD.log (230.1 KB)

1 Like

@ArtemisWyrm Any Luck with the Workaround in your Ticket?