Game stopped working

When I start the game, it says game stopped working and I cant play…

2 Likes

More info on the error

Nombre del evento de problema: APPCRASH
Nombre de la aplicación: game.exe
Versión de la aplicación: 3.3.7.2591
Marca de tiempo de la aplicación: 54483114
Nombre del módulo con errores: MSVCR120.dll
Versión del módulo con errores: 12.0.21005.1
Marca de tiempo del módulo con errores: 524f83ff
Código de excepción: c000001d
Desplazamiento de excepción: 0000000000088dd0

Same here, after first loading it says hit enter to continue, after that menu shows up for a sec and than it freezes.

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: game.exe
Anwendungsversion: 3.3.7.2591
Anwendungszeitstempel: 54483114
Fehlermodulname: CryRenderD3D11.dll
Fehlermodulversion: 3.6.6.2879
Fehlermodulzeitstempel: 5447ff69
Ausnahmecode: c0000005
Ausnahmeoffset: 000000000012a0a4
Betriebsystemversion: 6.3.9600.2.0.0.256.49
Gebietsschema-ID: 1031
Zusatzinformation 1: 31c8
Zusatzinformation 2: 31c84af41b5c7b72fe0deb01585198f7
Zusatzinformation 3: a3ee
Zusatzinformation 4: a3ee28f0e66ff8b508254cca01e58bce

Also got a CTD twice with a “DXGI_ERROR_DEVICE_HUNG”. Please note that I got some other issues recently, in other games, what seemed to be caused by directx.

System:
CPU: i7 4770
GPU: Palit GTX780 Super Jetstream (drivers 344.11)
RAM: 16GB DDR3 1866Mhz
OS: Win 8.1 Pro N

Ingame Settings:
Resolution: 1920x1080
Details: High (on appcrash), Very High (on DX error)
Fullscreen: On

Will try to replicate the issue more often at a later time.

Alpha bugs list

I got the same error, i posted a thread on steamcommunity aswell and you can find it here http://steamcommunity.com/app/286860/discussions/0/613939841488941873/

same error here (DXGI_ERROR), it happens randomly at the start or later at the game, so far no reproduction possible

GPU: GTX 680
CPU: i7
Ram: 6 gig ddr3
OS: Win 7
DX: latest version comming with alien isolation

  1. Post in the bugs thread
  2. DXGI has a number of relevant codes which would assist in identifying the issue
  3. OS and software versions are important, (especially GPU and DirectX

Specific bug forum would be a good idea…

You’re lucky you at least get that! When I click PLAY on steam, I see the loading icon for a few seconds and that’s it. The game will not start/load…

To fix this error you need to have Windows service pack 1 installled (windows 7) if you are not sure you have it please go to Start ->Controlepanel .-> Windows update and run the updates through there :smile:

After playing for about 15-20 minutes i will get a Cry engine error and it will crash i have an gtx 4gb that is direct X 11 compatible 16 gb ram and a AMD fx 6300 processor but it will keep crashing no madder where i am please help?

Do you have a DxDiag file please?

is this it ?
DxDiag 1.txt (68.3 KB)

2 Likes

Yes. Thank you. :smile:
Now our QA-Team can take a look at it. @Hound, what do we have here?

Hi there, @Tyranus,

can you possibly provide me with bit more info please? I’m particularly interested in - is this your first time playing the game or you were able to play the previous versions with no problems? Did you alter the graphic settings? Do you use Continue or you playing New Game?

Also: [quote=“Tyranus, post:21, topic:23708, full:true”]
I JUST HAD A CRASH SO HARD THAT IS RESTARTED MY COMPUTER. Any idea why? Plz help me.
[/quote]

Did you have a blue screen error or you meant you just had to hard reset your pc?

i got it about 3 days ago my graphics were on medium with a lot of stutter. I was just playing and all of a sudden poof ! cry engine error.

2nd one
it just down down after crashing

your computer specs might not be good enough to play the game.

in my case the game starts only to crashed minutes after that. It really is not triggered by any location or action it just happens random. And each time I have to restart the game all over again.

Hello @mastanna,
please post your hardware and software config.

Without this infos it would be magic to know a solution… :slight_smile: