Can't even start Alpha

same problem… Got installed the game yesterday, tried all the trick but no one worked fine for me. Any good news for solving the issue?

Do you use DirectX11 on your computer? You need DirectX11 to play the game.

i have directx 11 sure, the game are able to be lunched like other ppl say…

Hmm okay, can you please send my your DxDiag?

i hav sent you my dxdiag man :smile:

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Thanks, we will have to take a look at it :slight_smile:

i got a new crash type inside the game, sometimes when i dismount or i’am gonna use something the game crash, thats the error
Firma problema:
Nome evento problema: AppHangB1
Nome applicazione: Game.exe
Versione applicazione: 3.3.7.2591
Timestamp applicazione: 55953a59
Firma di blocco: 2e4c
Tipo interruzione: 0
Versione SO: 6.1.7601.2.1.0.256.48
ID impostazioni locali: 1040
Firma blocco aggiuntiva 1: 2e4cb3f0de1a5d52a7787a1bc334ddb7
Firma blocco aggiuntiva 2: edfa
Firma blocco aggiuntiva 3: edfa93aa8eb4e3d3aef8c1898df34249
Firma blocco aggiuntiva 4: 2e4c
Firma blocco aggiuntiva 5: 2e4cb3f0de1a5d52a7787a1bc334ddb7
Firma blocco aggiuntiva 6: edfa
Firma blocco aggiuntiva 7: edfa93aa8eb4e3d3aef8c1898df34249

Leggere l’informativa sulla privacy online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0410

Se l’informativa sulla privacy online non è disponibile, leggere quella offline:
C:\Windows\system32\it-IT\erofflps.txt

Hello @cricio welcome,
you have solved the problem to start the game? What have you done?
Maybe this can help somebody else…! :smile:

But now the new problem:
Do you use the continue funktion?

:smiley:

[quote=“Blacksmith, post:44, topic:19366”]
Hello @cricio welcome,you have solved the problem to start the game? What have you done? Maybe this can help somebody else…!
[/quote] i have solved installing win 7 service pack 1

[quote=“Blacksmith, post:44, topic:19366”]
But now the new problem:Do you use the continue funktion?
[/quote] yes.

Unfortunately the continue funktion is not very trustworthy right now. It is a little bit like monopoly:
“go back to start, do not pass go, do not collect 200$” :game_die:

so i have to exit the game sometimes to save :joy:

anyway the game carshes to much time… i’ts like unplaiable :sob:

even when you start New game?

dunno haven’t tried yet. But is boring to play whit that crash :worried:

Well, when you use “continue” option the crashes will occure more frequently.
But I get it that you dont want to start new game every time you play.

game crashes also if i don’t use the continue option… about 3hr of play

Firma problema:
Nome evento problema: APPCRASH
Nome applicazione: game.exe
Versione applicazione: 3.3.7.2591
Timestamp applicazione: 55953a59
Nome modulo con errori: CryRenderD3D11.dll
Versione modulo con errori: 3.7.0.179
Timestamp modulo con errori: 5592d27b
Codice eccezione: c0000005
Offset eccezione: 000000000019f9df
Versione SO: 6.1.7601.2.1.0.256.48
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 19be
Ulteriori informazioni 2: 19be8f6317f5844b042b47acd2995851
Ulteriori informazioni 3: a5e8
Ulteriori informazioni 4: a5e83f486963b31fa3322166d1693f54

Leggere l’informativa sulla privacy online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0410

Se l’informativa sulla privacy online non è disponibile, leggere quella offline:
C:\Windows\system32\it-IT\erofflps.txt

it seems some problem whit directx

i have found that, maybe can fix the problem
http://www.microsoft.com/en-us/download/details.aspx?id=6812

Game crashes while loading menu screen. I run Win7x64 32Gb ram, Radeon R9 295 graphics with 4Gb. Latest drivers installed.

This is what I get every time I start the game

Problem signature:
Problem Event Name: APPCRASH
Application Name: game.exe
Application Version: 3.3.7.2591
Application Timestamp: 564ba638
Fault Module Name: atidxx64.dll
Fault Module Version: 8.17.10.644
Fault Module Timestamp: 564bec9d
Exception Code: c0000005
Exception Offset: 00000000006b5744
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 7f1a
Additional Information 2: 7f1ab4085dff1eb72b2eb57c48f09341
Additional Information 3: fff4
Additional Information 4: fff47bb3b253f75db641563d30e4bb0a

Hi,
I believe that your driver might be the cause.
There is some issue with new crimson drivers and KC:D. Guys in WH and Nvidia are working on fixing this.
For now all you can do is uninstall crimson driver and install old Catalyst driver.

This problem was talked about on several places on this forum. One fo those is here.

Next time try using search feature represented by magnifying glass in upper right corner.
It might save you a lot of time.

But ofcourse there is possibility that this wont solve your problem, in that case be sure to let us know!

1 Like

I think you are mixing something up here… Why would Nvidia beeing interested in fixing and AMD bug?
They would try to make it worse, to push each other out of the ring, I thing. No, we contacted AMD about the bug, and we hope that they will make a fix for it, but they did not answer yet.
Nevertheless: The problem will be solved on Beta, we have a workaround for this bug, and so you will be able to play the game even with Catalist driver with the next update.

2 Likes

I mixed up some names, didn’t I :smiley:

I meant AMD ofcourse… dont know why Nvidia always comes to my mind first.