Not sure if this is a bug or my xbox one

I tried to update to patch 1.6 today, unfortunately the update deleted my entire install and now crashes every time I try to install the game on to my system. Any ideas on whether I should report this as bug or talk to Microsoft?

Same problem how many times have you tried to reinstall?

Also I sincerely doubt it’s an Xbox problem I had the same issue when I bought the game it took 3 or 4 tries to install it initially. I did manage to get it to download to 50% but when I tried to launch it that’s when it tried to apply the update again and it crashed starting over again…

10 times before I went to work, and my roommate is trying now. He seems to be getting pissed. lol

I am so pissed. Who knows how long it will be before they get this fixed. And to think I was gonna buy the dlc :joy:

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It’s not worth it if they can’t fix simple shit like this

Same thing happened to me. I tried installing the 1.6 update on my xbox, and it kept force stopping over and over (like 30 times). I got it to download all the way to 4.44 of the 4.80 gigs, but it wouldn’t go any further so I had to cancel the installation. Somehow it completely deleted the whole game and it won’t let me reinstall it. I called xbox customer service and they said it’s a reported widespread problem with this update.

Ok, glad it’s not just me then. I was looking forward to actually getting further in the game, and I love how this was a great concept. so now I guess I’ll have to wait until next update.

Do you know if it takes your saves? I am xbox player.

Updated my game last night after not playing for about 2-3 months (feels like anyway) and it neither deleted my install or crashed at all. Played up until you wake up and meet Sir Robard to talk to Sir Radzig when he rides to Talmberg.

Xbox One and it kept all my previous saves…I havn’t loaded them but they’re there. I just started fresh over a half way through file from earlier on. I figured so much had changed I should probably just fresh start

That is great news, i am scared of losing my save, don’t have cloud storage setup on my xbox. I have over 150 hours in a single save that is my core save, got tons of others, but that would be a deathblow to me to lose. I will try and update tonight see how it goes.

I use an external hard drive to download all my stuff onto, or so it used to be set up to do that( I am in Xbox Inside program and idk what settings I currently have to be honest)…so KCD should not be downloaded onto my console, not sure if that matters.

@HalfOrcSteve do you have the disc or did you download from Steam? Just curious because there was one point where after several attempts the game started downloading from the disc directly, without the update. That one got the farthest for me until I tried to open the game and then it applied the update which caused another crash. I’ll try it all again tonight, but if its still not working I’m gonna try to download the game offline straight from the disc and see if that changes anything. Also do you use an external HDD or SSD? I’ve been thinking about trying an external SSD to cut down on latency

I’m wondering the same thing, I haven’t heard from warhorse on the outcome, but right now this is 13th install and so far it stopped twice, but I was able to resume installation and its slowly moving.

I downloaded from the Microsoft store to an external harddrive, as opposed to the console storage(or so I think, I will confirm tonight for you just in case).

Updated last night from pre 1.5 to current and so far no problems and my two previous save files are still there…I have not loaded any of them and I wrote over the other. I was so out of date I just started fresh over my smaller file

It may be worth nothing that even in the beginning I personally have not experienced anything game breaking and nothing I could not generally resolve with a reset or patience. From what I understand just about everyone has had their own experience with this game.

I did have two downloads going. This one was larger and initially when I went to pause this and get the other one done quick this one had already paused downloading on it’s own. I simply switched my download to the preferred game and when it was done I downloaded this no problem. Slow speeds at first but it climbed fast and was done it not time…5-6GB total I think? Don’t honestly remember

My roommate inally got the game installed and working again. I will be playing when I get home.

Ive had this problem before with other microsoft store titles.
It looks like nothing is happening - users generally pause/restart it to ‘jiggle the wires/force it along’ and then ot usually glitches out in similar ways as described a few times here. …

It has a lot to do with how the Microsoft frintend and the Microsoft servers do this stuff.

Typical microsoft service quality.
The patch download/update as a file is for mickeysoft to handle. (Part of what they use all that xbox live gold money for…)

Once the patch is running- thats generally on Warhorse.

I wouldnt blame WH for mickeysofts antics.

Ok so it was a Microsoft issue, it’s working now and next time I’ll consult with Microsoft before bringing the issue to warhorse who has been really patient with me.

Wowsers consulting with microsoft I wouldnt wish on anybody…

Its actually why forums are no. 1 place to learn/troubleshoot from…

Its simply a case of hundreds of peoples collective knowledge, generally working toward a common goal.

Well that was how the net set out.
Wysiswy/ymmv as usual.

Rpg games ans sim scenes usually proved great boards. Same was true for a long while for audio boards and tech site forum for phones/pc’s etc…
Same boards become unservicable when ‘lil johnny comes along’

Id never seen lil johnny hit a serious rpg forums en masse until KCD happened.

So as not to offend non ‘lil johnnys’ heres a take on their exploits on phone forum site/audio forum site

Character: ‘lil johnny’
Yellow belt in tech knowledge
(Can read spec sheets and can sometimes find them on the net)

Thread: new $800 high end phone (portable dac/amp)

Subject : who cares -=johnny certainly doesnt=-

lilJohnny hahahah y’all wasted yor money
EveryoneElse hows that?
lJ my $200 part is better than yors
EE how so?
lJ it cost less and does all the same stuff
EE not really
lJ you will never convince me with your weak arguments and sound logic or “science”, youve over paid so yor idiots and i wont respond to anything you think is sensible as that makes me a coolaid drinker like you.
EE fine
EE go away
IJ nah I gotta warn people away from your rip off product and let them know about mine.
My lil bruv now has one too and he thinks its great.
We can all have some more of ours cause they are so cheap.
By winter Im getting mum and dad to get ones also.
Cause bew models will be out then with seven of those new 32bit DACs in them… and they also control the camera focusing and this is gonna blow those camera companies out of the water.

This thing will be able to focus so fast that it could track a rocket flying past mars.
Aunts grad photo is gonna be soooo beautiful.

All you people who payed full price for an overpriced product can go enjoy your colour accurate bs and big headphone driving useless parts.
Who cares about your service guarantee or parts being of high reliability in the first instance…
Losers.
Buy my phone.
Its awesome…
Spec sheet numbers dont lie.
See mine has a five as the last number, yours has a one… mines four times better than yours. 80%better.
And i get that for free. And i pay less for it. Awesome.