Beta 1.0 Launcher Problems

[niederath]

I have the same issue.

[DrFusselpulli]

Okay, we got some more of this problems. I see. When did you too download the launcher the last time?

[miller745]

May 25th for me, did the launcher update a few days ago with the last game update?

Strange thing is the launchers “date modified” is today. As far as I know I didn’t accept any updates for it.

[DrFusselpulli]

Yes, there was an update of the certification in the Launcher on the 26th of May. It is possible that the problems solves itself if you just download the launcher again from your profile on www.KingdomComeRPG.com. Can you may try this and report back if it worked or not?

[miller745]

With the launcher downloaded from the website, it still insists the game is not yet installed!

[DrFusselpulli]

Thank you. This is helpful. So it seems it is not the new certification.
Unfortunately the Launcher Programer is not in the office anymore, but he is already informed about the problem. Please stay tuned, it is possible that we will need some more information from you later again.

@Miro if you read this, you will find a Gamelauncherlog of @niederath here:

Credential aren't valid login Beta launcher

Hello, I hope that’s the file you’re looking for GameLauncher_20160529_214957_7963082.log (157 Bytes) I managed to log in on the homepage, download the new launcher and get the update that way to download. I wasn’t able to change the subtitles in the gamesettings though so I guess I didn’t update successfully. Is there a way to compare version numbers to know if I’m up to date? Thanks in advance!

[miller745]

From looking at the logbackups - I played on the 25th, 26th, 28th and 29th. With this problem only starting today.

[DrFusselpulli]

Could you please upload this logbackups here? They could be useful to find a solution to this, which would fasten up the process.

[miller745]

Sure thing, here they are.

KCD Build(1) 25 May 16 (20 09 51).log (5.0 KB)

KCD Build(1) 25 May 16 (23 13 09).log (4.7 KB)

KCD Build(1) 25 May 16 (23 22 46).log (5.0 KB)

KCD Build(1) 26 May 16 (16 34 26).log (5.3 KB)

KCD Build(1) 26 May 16 (21 00 15).log (4.7 KB)

KCD Build(1) 26 May 16 (22 12 04).log (5.0 KB)

KCD Build(1) 26 May 16 (22 14 50).log (4.7 KB)

KCD Build(1) 26 May 16 (22 26 38).log (4.7 KB)

KCD Build(1) 28 May 16 (22 47 13).log (5.3 KB)

KCD Build(1) 29 May 16 (00 29 50).log (5.6 KB)

KCD Build(1) 29 May 16 (13 48 11).log (5.9 KB)

KCD Build(1) 29 May 16 (15 28 01).log (5.9 KB)

KCD Build(1) 29 May 16 (21 43 43).log (6.5 KB)

KCD Build(1) 30 May 16 (00 17 48).log (5.6 KB)

[DrFusselpulli]

Amazing, thank you.

[fulvusgalbassi]

Yesterday i was playing the game fine until today it said that the game was not installed even though it was. So i tried to re install and it wouldnt work, i then deleted the warhorse studio folder inside programme files x86.

Now it says that it “failed to start the game” - error occurred whilst installing game

any ideas? im on windows 10 on bootamp

thanks

[fulvusgalbassi]

solved it, used a programme called iobit uninstaller to uninstaller the actual game instead of deleting the folder, couldn’t find any way to uninstall it other than this though?

Just wondering if anybody knows why it asked me to reinstall the game in the first place?

thanks

[bme081]

Thanks mate, I solved it this way too (Iobit, etc). Cheers

[niederath]

I downloaded the launcher today as in 30.5.16.

[DrFusselpulli]

@niederath, Okay thank you. Does it work now? If not we please need to have the newest launcher log files again:

c:\Users\ username \AppData\Local\Temp\GameLauncher\ GameLauncher_20160323_131251_2507.log
(Username and Number of Logfile will be different of course)

Same for @Miller745, the logs from the old installation are unfortunately not the ones who provides the right information to us. We are on it to solve this problem. Sorry for the trouble.

[DrFusselpulli]

The Bug on the Launcher is fixed now!

But please download the Launcher again from your profile on www.KingdomComeRPG.com and you should be able to run the Beta as usual now. Sorry for the trouble.

[niederath]

Everything works fine now, thanks!

[miller745]

Bug squashed! Thanks,

[migrone]

Hello I tried to install the game for the first time and downloaded the launcher just today.

I always get the message after the verification of my login data and after choosing to which directory to install it does not start to download and after a few minutes says that it could not download anything and i should check my internet connection.

I have Windows 7 Professional 64bit Version and Bitdefender as antivurus program. I gave the launcher an exception in the firewall and tried to start it as administrator but nithing helped so far.

This are the to logs that were created during my tries to install the game:

GameLauncher_20160601_134823_9602318.log (3.3 KB)

GameLauncher_20160601_152323_8552677.log (2.2 KB)

I hope you will be able to solve the problem, thank you.

[DrFusselpulli]

Thanks, I will inform the launcher programer.