Game Stops Working on launch

Ever time I launch the game it goes to the windowed loading screen and then blacks out, then your met by the last mentioned screen and a prompted to hit enter. before I have a chance to do so windows says the games stops working.

This is my game log
BackupNameAttachment=" Build(1) 21 Dec 15 (19 55 26)" – used by backup system
Log Started at 12/21/15 19:55:26
Built on Nov 17 2015 19:51:28
Running 64 bit Windows version
Executable: C:\Program Files (x86)\Steam\steamapps\common\Kingdom Come Deliverance\bin64\game.exe
FileVersion: 1.0.0.1
ProductVersion: 1.0.0.1
Using Microsoft ™ C++ Standard Library implementation
Cmdline: ‘“C:\Program Files (x86)\Steam\steamapps\common\Kingdom Come Deliverance\bin64\game.exe”’

Total number of logical processors: 4
Number of available logical processors: 4
Total number of system cores: 2
Number of cores available to process: 2

Processor 0:
CPU: AMD AMD Athlon™ X4 750K Quad Core Processor
Family: 15, Model: 0, Stepping: 1
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled

Processor 1:
CPU: AMD AMD Athlon™ X4 750K Quad Core Processor
Family: 15, Model: 0, Stepping: 1
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled

GameDir: Data
Windows 10 64 bit (build 10.0.10586)
System language: English
Windows Directory: "C:\WINDOWS"
Local time is 19:55:26 12/21/15, system running for 45 minutes
8134MB physical memory installed, 6524MB available, 134217727MB virtual memory installed, 19 percent of memory in use
PageFile usage: 43MB, Working Set: 54MB, Peak PageFile usage: 43MB,
Current display mode is 1920x1080x32, (Unknown graphics card)
Japanese keyboard and 5+ button mouse installed

Stream Engine Initialization
GameName: Kingdom Come: Deliverance
BuildTime: Nov 17 2015 19:51:28
Physics initialization
: AudioSystem initialization
Renderer initialization
Logging video adapters:

  • AMD Radeon R7 200 Series (vendor = 0x1002, device = 0x6658)
    • Adapter index: 0
    • Dedicated video memory: 2026 MB
    • Feature level: DX11 (SM 5.0)
    • Displays connected: yes
    • Suitable rendering device: yes
  • Microsoft Basic Render Driver (vendor = 0x1414, device = 0x008c)
    • Adapter index: 1
    • Dedicated video memory: 0 MB
    • Feature level: DX11 (SM 5.0)
    • Displays connected: no
    • Suitable rendering device: no
      Active GPUs: 1
      [Renderer] A display device has been connected to the system
      Font initialization
      Using FreeType 2.5.5
      Network initialization
      [net] Socket IO management: External [LobbyIDAddr], Internal [iocp]
      network hostname: Robin
      ip:10.0.0.11
      [Network Version]: RELEASE PURE CLIENT
      Online initialization
      Lobby initialization
      MovieSystem initialization
      Console initialization
      Time initialization
      Input initialization
      AI initialization
      Initializing Animation System
      Initializing 3D Engine
      Script System Initialization
      Entity system initialization
      LiveCreate initialization
      Initializing AI System
      Initializing additional systems
      Dynamic Response System initialization
      No Dynamic Response System was loaded from a module, will use the NULL implementation.
      Initializing default materials…
      [MFX] Loading FXLib ‘collisions’ …
      [MFX] Loading FXLib ‘destructibles’ …
      [MFX] Loading FXLib ‘foleys’ …
      [MFX] Loading FXLib ‘foleys_npc’ …
      [MFX] Loading FXLib ‘foleys_player’ …
      [MFX] Loading FXLib ‘footstep’ …
      [MFX] Loading FXLib ‘footsteps_horse’ …
      [MFX] Loading FXLib ‘footsteps_npc’ …
      [MFX] Loading FXLib ‘footsteps_player’ …
      [MFX] Loading FXLib ‘player_fx’ …
      [MFX] Loading FXLib ‘vegetation’ …
      ============================ Loading level rataje ============================
      let me know if I can give any more information to help over come this bug.

Hi this seems to be an issue with the crimson AMD drivers, if you downgrade your graphic drivers to catalyst line it should work.

3 Likes

Wow that was fast! ok…
is there a guide on how to go about this

Hi @grifter026,

Check out:

But be sure to uninstall all AMD Drivers before…

  1. Uninstall AMD Video Drivers
  2. Install Catalyst Beta Driver
  3. Play Game…

(4.) any Problems ? Run Dxdiag and verifiy the correct Driver Version Number (as shown in Link above)
(5.) Still lost / Confused. Talk about it !! That helps… :grinning:

2 Likes

seems im having the same issue, downloaded the beta driver but didnt uninstall first. Trying that!

Yes. Windows takes the newest Dirver Version.
But you can do it manually.

Browse my computer

Select “Have Disk”

Location:
c:\AMD\AMD-Catalyst-15.11.1Beta-64Bit-Win10-Win8.1-Win7-Nov14\Packages\Drivers\Display\WT6A_INF\

3 Likes

We are also working on a Fix for this problem. So if you don´t want to change your system, just wait a couple of days for the next small update :slight_smile:

4 Likes

Hello I am having the same issue it sounds like. I would really appreciate some help @warhorse. I read the topic about reporting bugs and here is the diagnostic file
DxDiag_douz0a0bouz.txt (67.4 KB)

And here is the screenshot of what is happening.

When I run the game it loads to here…

To clarify I am not using the AMD Crimson drivers

1 Like

Hello @douz0a0bouz,
welcome to our forum.

Sorry to say, but you use Crimson driver. I take a look into your DxDiag file.
There you can find the driver version.

Driver Version: 15.300.1025.1001

That´s Crimson 15.12

For test deinstall the driver
http://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Uninstall.aspx

and install this one:

http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%2010%20-%2064&rev=15.7.1

1 Like

Thanks very much! I tried it and it works now!

1 Like

Any news on when the update will come so that I won’t have to switch drivers? :sweat_smile:

We were working on it. But unfortenetely it was more complex then expected. For this reason we unfortunately will have no solution for the alpha but for the beta.