Can't launch game

hey there
i Can’t launch the game…
it crash at startup

here is the log:

BackupNameAttachment=" Build(1) 28 Feb 16 (01 05 08)" – used by backup system
Log Started at 02/28/16 01:05:08
Built on Nov 17 2015 19:51:28
Running 64 bit Windows version
Executable: D:\SteamLibrary\steamapps\common\Kingdom Come Deliverance\bin64\game.exe
FileVersion: 1.0.0.1
ProductVersion: 1.0.0.1
Using Microsoft ™ C++ Standard Library implementation
Cmdline: ‘“D:\SteamLibrary\steamapps\common\Kingdom Come Deliverance\bin64\game.exe”’

Total number of logical processors: 4
Number of available logical processors: 4
Total number of system cores: 4
Number of cores available to process: 4

Processor 0:
CPU: Intel Intel® Core™ i5-3570 CPU @ 3.40GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled

Processor 1:
CPU: Intel Intel® Core™ i5-3570 CPU @ 3.40GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled

Processor 2:
CPU: Intel Intel® Core™ i5-3570 CPU @ 3.40GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled

Processor 3:
CPU: Intel Intel® Core™ i5-3570 CPU @ 3.40GHz
Family: 6, Model: 10, Stepping: 9
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled

GameDir: Data
Windows 10 64 bit (build 10.0.10586)
System language: Danish
Windows Directory: "C:\WINDOWS"
Local time is 01:05:09 02/28/16, system running for 76 minutes
8154MB physical memory installed, 5892MB available, 134217727MB virtual memory installed, 27 percent of memory in use
PageFile usage: 43MB, Working Set: 55MB, Peak PageFile usage: 43MB,
Current display mode is 1920x1200x32, (Unknown graphics card)
IBM enhanced (101/102-key) keyboard and 16+ button mouse installed

Stream Engine Initialization
GameName: Kingdom Come: Deliverance
BuildTime: Nov 17 2015 19:51:28
Physics initialization
: AudioSystem initialization
Renderer initialization
Logging video adapters:

  • NVIDIA GeForce GTX 680 (vendor = 0x10de, device = 0x1180)
    • Adapter index: 0
    • Dedicated video memory: 1989 MB
    • Feature level: DX11 (SM 5.0)
    • Displays connected: yes
    • Suitable rendering device: yes
  • Air Display (Microsoft Corporation - WDDM v1.1) (vendor = 0x0000, device = 0x0000)
    • Adapter index: 1
    • Dedicated video memory: 0 MB
    • Feature level: DX9 (SM 2.0)
    • Displays connected: no
    • Suitable rendering device: no
  • Microsoft Basic Render Driver (vendor = 0x1414, device = 0x008c)
    • Adapter index: 2
    • Dedicated video memory: 0 MB
    • Feature level: DX11 (SM 5.0)
    • Displays connected: no
    • Suitable rendering device: no
      Active GPUs: 1

please help :slightly_smiling:

Hello @deatrider,

welcome!
Thank you for supporting the game.

Please try to delete the user_game file located in the directory the game is installed.
(D:\SteamLibrary\steamapps\common\Kingdom Come Deliverance)

After the next start, don´t “play around” with the sliders (in the grafic menue). There is a bug.

Maybe this helps. :smile:

1 Like

i find an other solution it was Air Display there was the problem i just disabled it and then it works…

but thanks for the help any way 10 out of 10 in support :smiley:

2 Likes