Cant launch the game

When i try to play it just gets stuck on the deep silver logo and then crashes. How can I solve this?

no answer from the support about this problem yet.

Why have they released a game that you cant even fucking play, what a waste of money.

yes but… such as we are a little. They will say you to send message to email… but I waiting a day… other guys waiting 2 days. We have to wait… maybe they will resolve this problem.

Iv learnt my lesson about preordering now

try to reinstall visual c++ 2015 this can help you… someguys it helped.