Can't see the game in my list

Hi there,

I successfully redeemed my xbox one code yesterday, but I can’t see the game on my list in Apps&games and on the store it doesn’t let me to download either, the only option I have is to buy the game.

Could anyone help me to sort this out? It’s a bit disappointing I couldn’t even preload the game as a backer.

Cheers

I’m having the same problem, but with Steam. I submitted a ticket and i’ll update if I get any useful information.

Good luck.

Same problem for my on steam. My website said it was added to steam, but it isn’t in my library.

Update on my side. There’s a second key now on my profile. The first one was called preorder package, I was thinking that includes the game. But now I can see a key for KCD separately. Hopefully it will solves my problem, I can check it only in the evening when I get home.

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