Hello, I’ve gotten an issue that’s absolutely left me stumped and frustrated. I got the game for free back in February and I played through it and eventually beat it (loved it). After a while I had to uninstall it for space in order to play other games, but recently I craved playing it again and even had the urge to try hardcore mode. The only issue is that it won’t launch anymore no matter how hard I try. To do a small recap, here’s the things I’ve tried:
- Reinstalling the game (thrice - each time taking two hours or so)
- Verifying the game (it’s an option in the Epic Games Launcher, so…)
- Uninstalling various other games, drivers, programs, and anything I can think of
- Doing a system restore
- Making sure it had nothing to do with the Epic Games launcher (I got in contact with Epic Support and they put me through the wringer with all sorts of potential fixes, from clearing its cache to re-downloading the launcher and eventually even they redirected me to asking either my ISP or Warhorse for support)
- Launching the game as an administrator (I went to the game.exe file in my PC and tried running it as an admin, but it doesn’t work)
- Making sure Steam wasn’t open or running in the background
*Uninstalling programs like NVidia Geforce Experience (it still didn’t work so I reinstalled it) - Making sure my antivirus excluded the game and related programs from scans and didn’t block it in any way
- Trying to e-mail Warhorse for support (It’s been 3 days and I’ve yet to hear back, and I understand they’re busy and will probably get back to me, but I’m posting this anyways to see if you guys have any ideas)
- Updating my OS, drivers, and anything else possible (seriously everything is up to date, I check for updates in the launcher, OS, programs, and everything else)
- Doing a bunch of weird stuff in the cmd menu (I had Epic walk me through this step-by-step and they tried to see if they could fix it by entering commands, restarting my PC, and checking but no dice)
Listen, I know it sounds like I’m rambling but I’m at my wits’ end. I really, REALLY love this game and I’d love to sink more hours into it since I’m stuck at home, but I really can’t. I’ve played it back in February through early-mid May, and I didn’t download or install anything big that changed my computer. I uninstalled this game and all through June and late this month I kept it that way until I wanted to play it again. I know this game can work on my laptop since I played through it with no issues before, but I’m really baffled as to why it refuses to work now. Let me give you guys some details on the problem itself, now:
Whenever I want to start the game, the splash screen logo comes up, depicting “Kingdom Come: Deliverance,” but after a few seconds it just disappears and doesn’t run as if nothing happens. If I try to launch it from Epic Games, it says “Running” and the logo comes up, but in the next moment the Epic Games launcher comes back up without the game ever launching and when I go to the library, the game isn’t running at all and gives me the option to “Launch” as if it was never open or I closed it or something. For those of you wondering, every single other game (that I currently have installed) on my library works. I have some single player and online games like World War Z, and they work fine with no issues. The same applies to Steam games; I quickly opened Steam, started up Metro 2033 and it opened up and played fine. As for launching the game as an administrator, it does the same thing; it shows the splash screen logo but doesn’t start at all, except Epic Games doesn’t launch since I tried to launch through the files. So sorry if it sounds like I’m ranting; I’m really not, but I’m definitely frustrated because I have a huge urge to play the game and I haven’t been able to for the whole week. I appreciate any and all suggestions and I’d really love some help. I’ll now attach a few screenshots of the issue and the kcd log:
Kingdom Come Log below
BackupNameAttachment=" Build(0) 31 Jul 20 (15 04 13)" – used by backup system
Log Started at Fri Jul 31 15:04:13 2020
Built on Feb 7 2020 21:12:35
Running 64 bit Windows version
Executable: C:\Program Files\Epic Games\KingdomComeDeliverance\KingdomComeDeliverance\bin\Win64MasterMasterEpicPGO\KingdomCome.exe
FileVersion: 1.9.4.0
ProductVersion: 1.9.4.0
Using Microsoft ™ C++ Standard Library implementation
Cmdline: ‘“C:/Program Files/Epic Games/KingdomComeDeliverance/KingdomComeDeliverance/bin/Win64MasterMasterEpicPGO/KingdomCome.exe” -AUTH_LOGIN=unused -AUTH_PASSWORD=c81b69f62f5847e3bdfc45898787a957 -AUTH_TYPE=exchangecode -epicapp=Eel -epicenv=Prod -EpicPortal -epicusername=“HussyDude14” -epicuserid=3ed99f8bfaec48b5a91c69afbd3ee23b -epiclocale=en’
Total number of logical processors: 8
Number of available logical processors: 8
Total number of system cores: 4
Number of cores available to process: 4
Processor 0:
CPU: Intel Intel® Core™ i7-4720HQ CPU @ 2.60GHz
Family: 6, Model: 12, Stepping: 3
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled
Processor 1:
CPU: Intel Intel® Core™ i7-4720HQ CPU @ 2.60GHz
Family: 6, Model: 12, Stepping: 3
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled
Processor 2:
CPU: Intel Intel® Core™ i7-4720HQ CPU @ 2.60GHz
Family: 6, Model: 12, Stepping: 3
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled
Processor 3:
CPU: Intel Intel® Core™ i7-4720HQ CPU @ 2.60GHz
Family: 6, Model: 12, Stepping: 3
FPU: On-Chip
3DNow!: not present
MMX: not present
SSE: present
SSE2: present
SSE3: present
Serial number not present or disabled
Mods dir is ‘mods’
[Mod] mods/mod_order.txt not found
[Mod] Loading mods in alphabetical order
[Mod] 0 mods loaded from mods/
GameDir: Data
User folder is ‘C:\Users\Hussain\Saved Games\KingdomCome’
Pak ‘data\animations-part0.pak’ is opened, root: ‘data’
Pak ‘data\animations-part1.pak’ is opened, root: ‘data’
Pak ‘data\buildings.pak’ is opened, root: ‘data’
Pak ‘data\characters.pak’ is opened, root: ‘data’
Pak ‘data\cloth-part0.pak’ is opened, root: ‘data’
Pak ‘data\cloth-part1.pak’ is opened, root: ‘data’
Pak ‘data\cloth-part2.pak’ is opened, root: ‘data’
Pak ‘data\geomcaches.pak’ is opened, root: ‘data’
Pak ‘data\ipl_heads.pak’ is opened, root: ‘data’
Pak ‘data\heads.pak’ is opened, root: ‘data’
Pak ‘data\music.pak’ is opened, root: ‘data’
Pak ‘data\objects.pak’ is opened, root: ‘data’
Pak ‘data\sounds.pak’ is opened, root: ‘data’
Pak ‘data\textures.pak’ is opened, root: ‘data’
Pak ‘data\ipl_videos.pak’ is opened, root: ‘data’
Pak ‘data\videos-part0.pak’ is opened, root: ‘data’
Pak ‘data\videos-part1.pak’ is opened, root: ‘data’
Pak ‘data\videos-part2.pak’ is opened, root: ‘data’
Pak ‘data\videos-part3.pak’ is opened, root: ‘data’
Pak ‘data\videos-part4.pak’ is opened, root: ‘data’
Pak ‘data\ipl_videosb.pak’ is opened, root: ‘data’
Pak ‘data\videosb-part0.pak’ is opened, root: ‘data’
Pak ‘data\videosb-part1.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010300.pak’ is opened, root: ‘data’
Pak ‘data\patch\patch_010300.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010400.pak’ is opened, root: ‘data’
Pak ‘data\patch\patch_010400.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010403.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010500.pak’ is opened, root: ‘data’
Pak ‘data\patch\patch_010500.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010600.pak’ is opened, root: ‘data’
Pak ‘data\patch\patch_010600.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010602.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010700.pak’ is opened, root: ‘data’
Pak ‘data\patch\patch_010700.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010700b.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010701.pak’ is opened, root: ‘data’
Pak ‘data\patch\patch_010701.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010701b.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010800.pak’ is opened, root: ‘data’
Pak ‘data\patch\patch_010800.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010900.pak’ is opened, root: ‘data’
Pak ‘data\patch\patch_010900.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010902.pak’ is opened, root: ‘data’
Pak ‘data\buildings_hd-part0.pak’ is opened, root: ‘data’
Pak ‘data\buildings_hd-part1.pak’ is opened, root: ‘data’
Pak ‘data\characters_hd.pak’ is opened, root: ‘data’
Pak ‘data\objects_hd-part0.pak’ is opened, root: ‘data’
Pak ‘data\objects_hd-part1.pak’ is opened, root: ‘data’
Pak ‘data\textures_hd.pak’ is opened, root: ‘data’
Pak ‘data\sounds_hd.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010500_hd.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010600_hd.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_010700_hd.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_sounds_010500_hd.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_sounds_010600_hd.pak’ is opened, root: ‘data’
Pak ‘data\patch\ipl_patch_sounds_010700_hd.pak’ is opened, root: ‘data’
Pak ‘engine\engine.pak’ is opened, root: ‘data’
Pak ‘engine\shadercache.pak’ is opened, root: ‘data’
Pak ‘engine\shadercachestartup.pak’ is opened, root: ‘data’
Pak ‘engine\shaders.pak’ is opened, root: ‘data’
Pak ‘engine\shadersbin.pak’ is opened, root: ‘data’
Pak ‘data\ipl_cinematics.pak’ is opened, root: ‘data’
Pak ‘data\cinematics.pak’ is opened, root: ‘data’
Pak ‘data\tables.pak’ is opened, root: ‘data’
Pak ‘data\scripts.pak’ is opened, root: ‘data’
Pak ‘data\gamedata.pak’ is opened, root: ‘data’
Windows 10 64 bit (build 10.0.18362)