Mouse Issue with KCD


#1

Greetings!

I recently got a Roccat Tyon.
works very well in other games.

But always when i start KCD the LEDs stop glowing.

I didn´t know what the issue was, reinstalled the drivers etc…
It only startet to work properly after replugging it in the USB-Port.

Then i startet KCD again and it stopt glowing.

Am i the only one expiriencing this?
Any way to solve this issue?


#2

What is your running windows build?
When did you recognize this issue the first time?


#3

There’s another thread here about KCD issues with Roccat, but your problem is really weird.


#4

It´s Win 10 , 64bit
Version 1803 (Build 17134.407)

Recognized it 30 mins ago maybe, when i started KCD.

So far it seems to be the only game that is causing this.


#5

If you close the game are the mouse led back on or do you have to restart.


#6

The led stay off and it does not change with a restart.
I have to plug the mouse out and back into the usb-port.


#7

@Wenceslaus or @DrFusselpulli should be attached to the roccat ticket.
@UterusMaximus thx for reporting.


#8

Had a Windows update just now, but did not help.
Very strange thing.


#9

Hello, it seems there is indeed a problem with this specific mouse in combination with our game. We will buy the mouse and try to resolve it, althought I can´t promise anything yet, besides that we will work on it. But it will unfortunately take a while, there is no fast solution for this, sorry.


#10

Thank you for the reply!
Is there any way to get updated regarding this issue? I would really like to know what is happening there (if possible).


#11

Right now the Mouse is on the list of things we need to buy. As far as I know it will go to the programmers.
As you know, this Mouse is not cheap, so we wouldn´t buy it for nothing, we really want to work things out, and the purpose for us to buy it is to fix the issue, not to have a cool mouse while working with Excel and Outlook. :slight_smile:


#12

Total understand that!
No pressure. I am just being curious =)