My Complaint About the State of KCD

After a solid week and a half of gameplay I have to report that I spent more than half of it redoing main quests, side quests, activities, endlessly restarting the console and searching for ways to get around an absolutely endless list of issues.
The only proper thing to do considering the state of the game would be to clearly mark it as early access as is the industry norm rather than leave it to the customer to simply give up on the game after tenths of hours already invested on grounds of developer promises that patches fixed the core issues.

Even if we ignore all the engine issues (textures LOD, collisions, patch-finding, AI, animation etc. - none of it works properly mind you) and appalling performance on consoles, most of the gameplay systems are rarely working as intended including combat, reputation, NPC field of view checks, skillchecks, horse riding and the list goes on.

As an example of a well known, easily fixable issue, either at release or in the giant patches already issued, take the Damsel in Distress quest, please note all patches have been applied and the platform is PS4 (hardware and software is non variable):

  1. Passed speech skill check, promised to rescue girl afterwards, rescued girl, returned with girl, quest stuck in endless conversation tree loop with no map marker.
  2. On reload avoided skill check, promised to rescue girl, rescue girl, let her return on her own, waited just in case, quest completed successfully, npcs relating to quest still stuck with same conversation options looping around.
  3. Ignored the loops, unhorsed the guy who was running away, lost village rep and was attacked by guards in doing so right after the dialog ended.

Just the above took about 3 hours in total out of which 20 minutes was watching various load screens and another 20 minutes browsing the web trying to find a solution to the bugs which as of this writing does not actually exist, yet another quest compromised.
I had to do the same for most other quests in one way or the other and even when a solution existed, it made the whole activity bittersweet and pointless since in many of those situations (like the prybislavitz camp mission) to progress as intended you have to abuse the game engine.

I am in my early thirties, I deal with actual serious issues in a calm manner, usually unaffected yet this game, a work intended for leisure made me angry, disappointed and depressed - made me waste my vacation time too.
Is the grand narrative, the artistic vision mr. Vavra did not want to compromise actually about fooling the audience into trying again and again hoping it will actually work as intended and stumbling upon false promises of grand narrative and story every other step of the way all leading to just more bugs and glitches?

This game could’ve put Warhorse and games made in Czechia on the map just like the Witcher series did for CD Projekt and Poland but it will likely be nothing more than a footnote simply because whoever makes key decision at Warhorse put money first and integrity second in the end.

Rescued Esther. Took her back to Sasau. Talked with boyfriend. Got key from Bernard. Talked to Jezhek. Failed rescue objective. vanilla PS4

Well, that’s one opinion. Within last 2 days, WH has reached out to me about this very bug.

Gotta give my 2cents as well here.

I think KCD is based on a great idea and graphically seen (ignoring glitches) a truly beatiful game. However, it has a huuuuuuge amount of bugs… I have encountered a total of 5 game breaking bugs, 182 quest bugs, 52 sound bugs, 18 graphical bugs and 112 minor other bugs in my time in game. Before you ask, yes I have submitted some of them by email, but I am still collecting as of writing this.

Another negative is the lack of communication and customer service. This counts for both their steam news section as well as the forums here. The communication and customer service offered to their customers at most equals that of a drugs dealer - Basically virtually almost none existant and quite shocking to be honest.

Last but not least, this game is no where near ready with all those bugs (game breaking and not) and should have released as early access for MAYBE €$-19.99 at this stage. To many bugs, to many glitches and quite a few missing features. My question here would be, who was responsible for playtesting? The testing can definitely be considered a complete and utter failure.

On the other hand, as already mentioned, it is a truly beatiful game if you ignore the glitches, with great potential to become one of, if not the best RPG that we have so far experienced and I have no doubt that WH is on their way to achieving this currently. As far as Community Management, Customer Service and even Publishing goes, WH has A LOT to learn. Maybe consider spending some of the large amounts of coins you have earned on the game on getting an active community manager on the forums and expanding your customer service slightly to cater for the large playerbase.

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It doesn’t matter who was responsible for playtesting, wh knew these bugs where there when they released the game to the masses. If they did not know about them, then there is a big problem at wh.
Im guessing it was released the way it was because of financial reasons.

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And then, charge users for patches?

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Yes and no. Some bugs were or should’ve been knowable (eg, invisible neck). Others were likely only going to surface with RL usage (eg ‘holes’ in ground surface that in turn allow objects to fall below surface; when enough of these objects accumulate, the physics gets messed up and causes screen shaking)

It’s hard to argue against the suggestion that this game should have been delayed at least several months.

KCD definitely released before it was ready. I don’t expect a game to be flawless, certainly not a game of this size and complexity. Two of my favorite games of all time, Skyrim and The Witcher 3, released with an abundance of bugs and issues, and most were fixed over time. Sadly, the industry standard has firmly settled on releasing games in an incomplete state and patching them after release.

That being said, some of the issues in KCD are the kind that actively make the game frustrating to play, if not outright unplayable. The most frustrating part for this Xbox player is that, so far, the patching has made the game objectively worse, not better. The graphical issues introduced in 1.3 are quite literally, without any exaggeration, the worst I have seen in any game in 3 decades of gaming.

When your patches do more harm than good, I can only conclude that this game was released far too soon, and the dev team is struggling to amend the issues that decision created.

I still hope they can fix this game, but the last patch really undermined what faith I was willing to put into a new and untested studio with big ideas, but so far disappointing execution.

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That’s more of a change mgmt problem. Not unique to WH or even software vendors. Some SaaS vendors suck at change mgmt

It is interesting how it’s like this is a game that got all the little things right, but the big things wrong. You’d imagine a conventional development process would be to clean up the main quest so it’s bug free and very difficult to break, then the same for the side quests, fix any game crashing technical bugs with the engine and whatnot. Maybe after that clean up any details with the quests like getting obsolete quest times out of inventory. Then optimize frame rate and stuff like that. And Then, if there’s still time and money, devote recourses to things like giving the non essential NPCs and environmental elements extra animations and details to make them more lifelike, bonus cut scenes, and other polish for a full immersive experience. This game it’s like they started with the last thing and lost track of time, until they realized too late and rushed the rest.

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150hours played: 1 crush (1st gameply in Skalitz about 10 minutes after last save). One mainquest bug- resolved. Few minor bugs, usually funny. I would gladly pay full price (20 GBP because of Kickstarter - it seems that the game rewards the true believers :D)

Poland was on map before Witcher and we are as well :stuck_out_tongue:

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