Not Receiving Account Activation E-Mail

@DrFusselpulli I writed a PM to you 2 days ago with more information about Kickstarter pledge, did you seen it? If lost tell me, I write again, thanks

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I did as well and then they just removed the Knight level from my forum profile instead and pretend they never got money from me. I offered to send more proof but no response. I am just going to chalk this up to another Kickstarter loss. Not the first one I lost money on.

This is what I had sent the Dr and it shows it has been viewed but no response.

My email may have been different, it shows the same now but on here I show as a knight level. My kickstarter may have been (removed)@primus.ca which I donā€™t have access to anymore and havenā€™t for over a year. I am registered with my current email as (removed)@hotmail.com. I can send you screen shots of my kickstarter if you wish.

Does the launcher work now? If not I will send a note to our launcher designer.

Umā€¦ Unfortunately I donĀ“t remember this case, as we had hundreds in the last couple of days. Can you Send me your emails with PM and a Screen from your Kickstarter? I am really sorry about this issue and maybe we did make a mistake here.

This was posted early in this forum so other people seen the knight title then.

ProkyBramboraDuke
10d d53642
I see you have ā€œKnightā€ abour your name, does it work for you now?

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Successfully funded on Feb 20 2014
Kingdom Come: Deliverance
by Warhorse Studios
Reward Survey Messages 1
Reward delivered
Use this to keep track of which rewards youā€™ve received!

Got it!
Add note to self
Selected reward
Ā£20
KNIGHT (digital) *********************************************
Other currencies est.: $32; ā‚¬24 *********************************************
Get the digital copy and other goodies!

With the Knight (digital) reward tier you are going to receive: Early access to Beta + Digital copy of Act I + Download of soundtrack in MP3 + Making of Video permanent view link + Digital copy of the game manual + Access to our forums + Knight forum badge

Estimated delivery: Dec 2015
Your pledge Jan 25 2014
Collected Ā£20
Backer number 13,603

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Okay, you have your Tier back. I am really really sorry about it. I donĀ“t know why this issue happen.

My original post was because I didnā€™t get the activation email and I do not have the launcher in my profile. I had Knight on here but I think the site and forums are separate.

Thanks for the help though Doc.

Are you able to see the launcher now?

Thanks so much.

Had to sign out and back in. Its there now. Been waiting to try this.

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Getting the same problem. anyone recent been getting the same?

Hello. I have checked your profile.
The reason why you didnĀ“t got the email way because you made a typo in the email at the registration. The i and the r was exchanged, and therefore the activation mail was sendet to an non existant email account. I corrected your address and activated your account manually, you can use it now as you should. :slight_smile:

I feel like such a dumbass now. thanks and cheers for the fast swift reply

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No problems, happens way more often as you think. In fact most of the requests are because of wrongly written email adresses, can happen to everyone. :slight_smile: