Paid in 2017 still no key and no response from warhorse

Had to buy game a 2nd time on steam when I originally bought 2nd qtr last year… If i was an older backer, i’d be even more pissed…
WARHORSE - WHAT DO YOU HAVE TO SAY FOR YOURSELVES??? You should be ashamed…
I think the game is magical but for the treatment of your customers…You deserve a proper flogging.