We have problem without answers
You have more chance seeing a yeti than an email from support right now.
I don’t like it… I bought the game I have a problem. I need an official answer. What should I do? refund?
Well they are probably manned by 5 guys and completely swamped with emails. But you could try submitting the problem to the forum. As for refunds then if you bought the game on Steam then you can refund through them. But if you bought it from Warhorse, or were a backer, then you’d have to contact. . . support.