Updating my pledge not working properly?

Pledge/Kickstarter
#1

So I tried to update my pledge today (I’ve tried the game alpha again after a while) And though it crashes and doesn’t run properly yet, I really see where it’s going and I like it.

So I tried updating my pledge and at the bottom of the payment page it says a certain amount of money. But when I go to paypal to actually pay it, it has changed to the original pledge amount and not the ‘update amount’ that is shown on the previous page.

If someone from WarHorse could contact me, I could explain in more detail since this might sound a bit vague.

#2

Thank you, we will contact you very soon about a solution to this problem :wink:

#3

Thanks for the info, we take a look into it!

#4

Hi. Sorry for this inconvenience. Upgrading should work as expected. Thank you for your bug report.

#5

It now does display the correct amount, but I get a Paypal error when trying to pay.

I tried it yesterday as well and it didn’t work (I tried today to see if it’s a temporary error).
Is there anything known on Warhorse’s end or should I contact paypal myself?

#6

Could you tell me which error? Thank you

#7

I doesn’t say, specifically.

It just says: Paypal error, try again please.

And I have tried multiple times already. I will contact paypal just to be sure this isn’t a problem with my paypal account.

#8

Ok, please let me know as soon you will know more.

I tried pay process on our testing environment and everything works as expected.

© 2015 Warhorse Studios www.warhorsestudios.cz