I just wish they would test the game on the og systems because not everyone has a X or a pro. Or a 1080ti.
1 Like
So have you guys managed to fix the camera stuttering bug in any of the recent patches?
OK, come on now. No one from Warhorse ever told us cert for 1.4 on consoles stopped due to serious bugs being present in the vanilla version. And I get why, its a business decision and the studio (or whoever decides how the studio is allowed to publicly act) decided it was more detrimental to their bottom line (aka bank accounts and ip equity) to openly state that a version was sent to cert with serious bugs in it for consoles than it was to own up to the mistake. But screw it, lets give the PC community what they want because they can use console commands and mods to undue our massive oversight. Never mind the many pc players who will get corrupted game saves and lose hours of play progress. Never mind that a substantial part of the console community is left high and dry again.
Dude, and I say dude as a dude with a enough business knowledge and experience to only work 20 hours a week remotely managing my current company, which allows me a ton of time to hike, travel, and play videogames for as long as I want. Here is an unedited preview of what’s heading to the other social media platforms today:
WarHorse Studio’s, and any entity financially backing WarHorse Studio’s, this is what is looks like to lose future profits. The product you released has serious problems preventing a large amount of your install base from building a positive experience with it. Nearly two months later, game breaking bugs are preventing a sizeable amount of Xbox and PlayStation players from making progress. While the nature and scope of your open-world sandbox rpg is expected have bugs similar to every other attempt made by any studio in this genre, the mishandling of information regarding when the consoles are receiving updates, and the lack of transparency as to why these updates are being delayed has reached a critical level in the mind of at least one of your fans. I am now spending more time actively posting my complaints about your product than I am playing it.
While others may defend your release of Kingdom Come Deliverance with comparisons to the state of The Elder Scrolls and Fallout series upon release, I refuse to put your company on the same level. I wanted to fall in love with WarHorse like I once did with BioWare and KOTOR or Naughty Dog with Uncharted. I believed you when you made Kickstarter promises and forgave you when a good deal of them never materialized. I supported you vocally during the first month after launch despite being unable to complete most of the game on xbox one and 1X. I even purchased the Steam version, along with a new video card and PSU to bring my pc up to par with your graphically astounding game. I wanted to enjoy KC:D so much that I justified spending more than one thousand dollars to do so in the best possible state that I could afford.
Now, nobody forced me to spend that much, and I doubt your game will be the precipitating factor for many others to do as I have. It was my choice. I am not the victim of my own circumstance. And now its time for the big reveal to my blathering…
WARHORSE STUDIOS IS NOT A VICTIM OF THEIR OWN CIRCUMSTANCE. THEY CHOSE TO RELEASE IN THE STATE THEY DID, AND NOW ITS TIME TO REPAIR THE DAMAGE.
Its true that WarHorse ran out of funding for their game, and they were forced to decide between releasing it the way it was or potentially never at all. I am still a vocal proponent of their decision to release it. It was the right move for a studio who has their passion and commitment to the project. They’ve shown a great deal energy in releasing patches for PC and attempting to patch the console versions, all while replying to posts in their official forum, Reddit, and Twitter. Nobody wants this game to succeed more than they do. So, instead of calling for a boycott of this game until the studio fixes their consoles version, I’m going to go the exact opposite direction.
Kingdom Come Deliverance is amazing but seriously needs our support, and by that I mean it needs anyone on the fence about this game to buy it now, regardless of the bugs. It’s become painfully obvious that Warhorse Studio’s lack of capital is a primary reason for the delay in patches still needed to fix game breaking bugs, especially on consoles. Its also possible that the studio and its investors fail to fully understand how much complaining an unhappy person does versus a satisfied one. And I am certain there are many more complex reasons why “fixing” KC:D is harder than simply hiring additional staff or keeping the complainers (like myself) quarantined. Whatever it takes, I hope the diamond in the rough that is Kingdom Come Deliverance emerges in the near future as a polished gem worthy of praise, because right now I’m more concerned about that diamond cracking in half before it really shines.
Opinions like mine can help your sales if you address them properly, hurt your future sales if you ignore them, or do nothing and anything between. I can’t say what effect this will have on WarHorse Studios, if any effect at all. I will say a good business model doesn’t make a business succeed, but bad management will almost always make a good idea fail until managed properly.
I’ll end on my heaviest opinions:
1. Whoever is handling the PR for this game should either be fired or retrained, preferably the latter. (I like you Rick, but damn it took you two months to refund me when I had beta access on PC, and I’m still advocating for you to be the one to turn this around!)
2. Go take your CFO out to a nice lunch and thank them for the constant anxiety they must be under, then have an outside company audit your finances. Either the CFO needs some help or should be completely replaced. When a company doesn’t have the funds to properly support their ONE AND ONLY PRODUCT TO DATE, its time to start asking some hard questions and making tough decisions.
3. Take away Dan Vavra’s Twitter access until a patch is ACTUALLY released that doesn’t screw up your game worse than before. Tell him I won’t take his beard seriously until he starts living up to his words. I’d rather him be completely silent until something actually happens at this point. Either follow through on your words, or stop saying them, and once he’s actually followed through in the ways he said he would (a few times), then maybe, MAYBE he should start speculating about future DLC and “wish-lists”. Until then he’s more like my dreamer kid who would rather draw designs for a dump truck with wings than actually take out the trash as requested.
4. Please take this as tough criticism from a huge fan. I’m going to take a ton of shit for posting my thoughts here and elsewhere, and I’m going to continue to take a ton of shit for continuing to post until I see movement I consider positive. I am not your average player, and I have more time to pursue this than the average person, but I do speak for all your average player base. We remember how you treat us, what your say, and what you fail to live up to. We will buy many more games in our lives, and whether or not we continue buying your games directly relates to how much we receive from you. And how much we receive from you, whether chicken before the egg or not, directly affects how much we believe in you, Jesus Christ be Praised!
6 Likes
H-uh…well said. 
WH has a software change management problem: torch corruption one version, random encounter corrurption another version, corrupt save functionality yet another version, etc. There is a pattern indicative of inadequate testing and/or change control. WH needs to change its processes. Is DS testing a part of that? don’t know but if so, it would be appreicated if WH came out and said that it’s a part of their CAPA (corrective and preventative action) plan
being small isn’t a reasonable defense. if you are small and have scope limits, you communicate clearly and explicitly to your clients what you’ve just fixed and what you’re focusing on next. the release notes are better (eg last one mentioned impacted MQs) than before but we still have no idea what 100s or lots of minor bug fixes means. also, we don’t know what’s in store next…
1 Like
That was so eloquently stated that all I can say is… FFing well done.
1 Like
He was typing it for 2 hours lol😆 I watched. I was waiting on a response about the testing phase.
regarding #1, it seems like WH PR is geared more towards increasing product visibility (eg, PAX East) than customer retention. WH PR is already relatively small, and it’s hard to fault them for pushing the product to a yet unreached audience as that is future revenue stream. iow, PR for prospective customers.
what WH needs is a person or role for someone to liaise/PR with existing customers. don’t know who it should be but the (co-)founder shouldn’t be that person.
1 Like
They should have board meetings with the group and have one PR guy communicate with the customers so they don’t screw anything up. That is my opinion.
1 Like
i’ve said to Tobi directly and to users here, i think a customer experience/liaison/customer retention guy is needed. desperately needed to retain invested and interested KCD gamers
1 Like
I think the main problem with the company is they are split in 2. There US and Czech.
But they could use Skype or CCTV.
that may be an issue but there are businesses that telecommute successfully
1 Like
Communication? O, you mean like USA and Russia successfully communicate.