Apparently i could reset my password, the mail needed to be typed exactly like it appears in the forum account settings, capital letters included.
Now i am trying to access the drop down menu like on the video under the pledge button in red, and it doesn’t work with 3 different browsers, opera 12 , opera 25 and IE …
Edit : got access to the profile and it’s mostly empty for me, not looking like in the video so i guess i will wait to receive some mail with the steam code instead …