Delivery of Physical Copy


#605

I backed it and I don’t even fucking see ANYTHING in my profile!

No rewards, nothing! Ridiculous. No responses from Warhorse, either! Will I have to buy the game a second time? This is so dumb


#606

You’re not alone, still nothing on my profile. No response on twitter or the support e-mail. Disappointing. I will not be buying again, they owe me a copy of the game and same with you, don’t waste your money!


#607

I received the package yesterday and then the Tracking info started showing up on My Profile. The issue I have is that my Profile says PS4, but I have received PC version.

What do I do for such a blunder?


#608

True, i will not waste my money on something I am already owed!


#609

So the Duke package came and the caretaker of my father took it inside and not reading the address that it was for me she took a knife and opened it right in the middle… :grimacing::angry:


#610

My PS4-version has arrived. I am not happy that it is not a digipack but only the normal retail version with cardboard slipcase. That’s not what I donated for.


#611

What carrier delivered it? UPS? USPS?


#612

It was delivered with DHL


#613

Did u back for a physical copy and was it a second package I ask cause there is another forum where people are waiting on news for there physical console game version to arrive


#614

I backed as a baron for a physical copy - and there is only this consol-version send to me by warehorse.


#615

Are you by any chance from some country in America?


#616

Hi,
my inner package is broken too, it seems that is happening preparing for shipping because no damage was seen at box.
So I think that I should write an email to warhorse. My question for you is on which email address did you wrote about this damage?


#617

Got my stuff today. :smiley:


#618

I didn´t. Had my adress there since the start. now there´s a problem with it and PPL/DHL sent it back to warhorse. great.

The Shipment was not delivered because of incomplete or incorrect information in the recipient address
13.2.2018 7:36 The Shipment was not delivered due to PPL.
13.2.2018 7:36 The shipment will be returned back to the sender.


#619

Same here. Had some hard framedrops on XBox One. And some textures not loading. I will wait for the Patch in two weeks before I play


#620

Would have gotten the box on Monday, had I been home (or had the tracking number been up on my profile before the package was delivered). Recieved it fine on Tuesday, right in time for the release :slight_smile:. That’s actually a first for any physical Kickstarter game I’d backed so far. Great Job.

(Too bad I can’t play yet, as it doesn’t work in wine, but at least I’ll get to admire the map of the game world!)


#621

Got my collector’s edition on Monday and my PS4 game today.


#622

So, maybe I can ask here some backers…:

I received my Digipack (solider physical) yesterday. According to warhorse everything I need to play would be in the package. So, should there be a key for steam activation in the Digipack and i’m too stupid to find it? Or is activation only possible via my warhorse profile where the steam button is missing? I backed in 2014 on kickstarter.


#623

Your key is to find in your profile on this site.


#624

Ok thank you. So I have the same problem like many others here as there’s nothing shown on my profile. Damn!