This is a disingenuous line I’ve heard multiple times. The studio is new. The principles aren’t.
Not surprising but not a full account. WH knowingly released software with adverse performance issues (v1.6) and didn’t alert clients. Business software vendors lose their behinds when they do so. Even with a captive audience, it was a bad business practice for a game studio; not to release a compromise but to do so without informing clients in the notes. Fortunately, WH is getting better about issues communications (eg 1.6.3 notes and posting by Christian this week). But, WH testing is still not good enough at ensuring quality. If WH developed more DLC testing around submitted save files, they’d catch more of the issues.