he has unattractive features, obviously why he gets a lot of negative response. i want to know what the people who felt henry was ugly think. probably feel even worse.
problems are his high set brow ridge, typical action heroes and whatnot have low set projected brow ridge, gives them an intense steely eyed look. the new henry doesn't have that, in fact he has upper eyelid exposure.
his mouth area is quite soft, he looks unassuming and nonthreatening. again, referring to movie heroes, they typically have very wide square jaws and forward protruding chins and jawlines.
he has negative canthil tilt, wherein the outer corner of his eyes point down, this is a sign of a weaker or lower set cheek bones. masculine people have high set projected and big wide cheekbones which gives them under eye support creating a positive canthil tilt.
the new henry is definitely even more unconventional and less masculine than the original henry, which may be the intent.