Still waiting for my key/release


#41

Did this and 0 answer …


#42

they will answer they just have too many mails/messages atm


#43

I emailed them Saturday , Sunday and today(Monday) and can’t have any help , we are a bunch of people on other discussion that they don’t have anything on their profile page and they all tried to reach support…


#44

they probably get thousands of mails I cant help in any other way then giving contact data


#45

Well its wait and see for now I guess.


#46

I also think its pretty poor , it will be 13th here in the uk in a couple of minutes. I am a backer , xbox and i have no game code, its grinds my gears a little bit that non backers have access to the game and console backers do not , but the real issue for me is i have seen a variety of messages/excuses from twitter saying its a mistake through to support saying the key will be with you soon.
I think there is a problem, i just wish they would provide us with some proper support and explain whats going on.
Yup i know a bit of a rant, but not all unjustified


#47

That’s rough. I bought the game last week - all linked and preloaded already.


#48

And for some of us , we backed 4 years ago and can’t have any key…


#49

Same here, backer for four years. Pretty shocked to hear people who bought it last week are playing right now.


#50

Yep, Baron Digital here as well - no key, no option to link steam profile, just blank field under ‘Your Platform:’ Pretty devo at the moment as we were the OG backers :frowning:


#51

I know right. It could be worse, you could be a Star Citizen backer. JK. But i’m getting tired of being shafted over this game.


#52

Baron Digital here, and I had a rectangular button to link to a steam profile on the page:

https://www.kingdomcomerpg.com/qf/en/ramjet/registration/profile

was using IE11 as a browser


#53

So is it now linked? Did it add KC:D into your steam library?


#54

Nothing for me :frowning:


#55

Nothing for me either, even trying with IE11


#56

I tried IE11, Edge, Firefox, Chrome, and none of them have anything. I checked my Steam account to see if it indicated I purchased it under the store page. I reset Steam, left a support ticket, posted here, and mentioned them on twitter. I have exhausted all reasonable options and still do not have any way to link the game to my account or pre-load it in any way.

This is incredibly frustrating.


#57

Guess it seems more likely every second that i will not be able to play the game when it’s released. :frowning:


#58

Same here, I tried everything


#59

I can link it to my steam but look like it try to log on my steam from an other browser or something.
Why is that is it safe?


#60

It should be. Is it like a new window popping up?